電話でのコードワード登録例


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コードワードの設定は以下のような感じで行なわれます(山田太郎氏とAbbeyのやりとり)。

Abbey: Good morning, Abbey International. How may I help you?

Taro: Good morning. This is Taro Yamada calling from Japan. I’d like to set up my codeword.

Abbey: Could you tell me your customer reference number?

Taro: My customer reference number is 123456789.

Abbey: Could you tell me your date of birth?

Taro: My date of birth is July 20th 1960.

Abbey: Could you tell me your registered phone number?

Taro: My phone number is 81-3-1234-5678.

Abbey: Could you tell me your activation code?

Taro: My activation code is ALTANATIVE.

Abbey: OK, Mr. Yamada. I verified your identification. Could you give me your codeword? The length of the codeword must be between 8 to 12 digits.

Taro: My codeword is “AIC200411”. “A” for alpha, “I” for India, “C” for Charlie, and “200411” are digits.

Abbey: Your codeword is “AIC200411”. Is that correct?

Taro: That’s correct.

Abbey: OK, I’ve set up your codeword. Is there anything else I can help you?

Taro: No, that’s all. Thank you for your help. Bye.

Abbey: Thank you for your calling. Have a nice day. Bye.

※ 名前と要件を先に伝えてしまいます。コードワード登録用の専用電話番号なので、何も言わずにカスタマー・リファレンス番号を聞いてくることもあります。


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